Connoisseur Service

Fastachi guarantee

We are committed to providing nuts and delectables of exceptional quality and taste.  If you are not completely satisfied with your order for any reason, contact us immediately (within 7 days of receipt), and we'll gladly replace or refund your order.

Connoisseur customer service

Our Nut Connoisseurs are always eager to create the most exquisite gifts.  They can answer questions you may have about our nuts, such as describing their tastes or recommending which nut mix is best suited for your occasion.  Our Nut Connoisseurs are available Monday-Friday, 10am-5pm est.  Prefer to write instead?  Contact us.

Gallant gifts

Fastachi gifts are custom made upon receipt of your order to ensure freshness.  They are hand-packed and hand-tied with ribbon, and include a gift card with your personal message.  Also to meet your requested ship date, we reserve the right to substitute an item of equal or greater value in any of our gift packages.

How to savor the flavor

The best way to savor Fastachi flavor is to enjoy our delectables immediately upon receipt. If you have the will power to make them last, shield them from light and follow these tips to ensure they harbor their delectable goodness.

• nuts: place nuts in an airtight container or plastic bag, and store them in a cool dry place (away from heat and humidity), such as the cupboard or refrigerator; store separately from other foods with strong aromas. If you wish to save them for a longer time, place them in the freezer (nuts don't freeze)
• dried fruits: place dried fruits in an airtight container or plastic bag, and store them in a cool dry place (away from heat and humidity), such as the cupboard or refrigerator.
• nut butters: nut butters do not need to be refrigerated and will not spoil. Store opened nut butter in a cool, dry place (kitchen cupboard) and use within six months. However, if you prefer, you may refrigerate. Always stir before use, as the natural oils will separate from the nut butter.
• chocolates: when storing chocolates, make sure that it is wrapped in foil or plastic and kept in an air tight container. Choose a relatively dark place for storing the chocolate - an area that will not be hit by direct sunlight. If you live in an area with unpredictable changes in temperature, the best alternative is to refrigerate. However, make sure you place the chocolate in an airtight container or plastic bag, and away from foods with strong aromas.